Athletes

Order Processing

Every piece is printed to order by our UK print partner, which means nothing sits in a warehouse waiting for a buyer. Orders are made and dispatched within 5 to 10 business days, excluding weekends and bank holidays, after you receive your order confirmation email. You will get a second notification with tracking as soon as your parcel leaves the print house. Larger orders with several different garments can occasionally take an extra day or two while every item is finished.

Shipping Rates And Delivery

Shipping charges are calculated and displayed at checkout before you pay, so there is never a surprise cost added later. UK delivery is free on all orders over £130. Orders under that threshold are charged at the standard rate shown at checkout.

International Orders

We ship worldwide. International delivery times vary by destination and are typically 7 to 21 business days once your order has been dispatched. Any customs duties, import taxes or handling fees charged by the destination country are the responsibility of the customer and are not included in the price you pay at checkout.

Tracking Your Order

As soon as your order ships you will receive an email containing your tracking number and a link to follow the parcel. Tracking can take up to 48 hours to show its first scan, so do not worry if the link looks quiet at first. If your tracking has not updated after five business days, email us at limitedtoleranceclothing@gmail.com with your order number and we will chase it for you.

Delayed, Lost Or Damaged Parcels

If a parcel is delayed in the carrier network we will contact the carrier on your behalf and keep you updated. If your order arrives damaged, photograph the item and the packaging and email us within 30 days of delivery so we can replace it. Parcels marked as delivered but not received should be reported to us within seven days so we can open an investigation with the carrier.

Wrong Address

Please double check your delivery address at checkout. Once an order has entered production we cannot always change it, and a parcel returned to us because of an incorrect address may need to be reshipped at your cost. If you spot a mistake, email us immediately at limitedtoleranceclothing@gmail.com with your order number and we will do everything we can to correct it in time.