FAQs
Sizing, delivery, returns and print care, answered in plain English. Anything not covered here, email us and a human will reply.
How long will my order take to arrive?
Every Limited Tolerance piece is printed to order rather than pulled off a shelf, so please allow 5 to 7 business days for your order to be made and dispatched. Delivery time is additional and varies by destination. You will receive tracking details once your order is dispatched.
Do you ship outside the UK?
Yes, we deliver to the UK and EU. International delivery normally takes 7 to 21 business days after dispatch depending on the destination. Any customs charges or import duties are set by the receiving country and are payable by you, so they are not included in the total you pay at checkout.
How much is delivery, and is there free shipping?
Delivery is calculated at checkout before you pay, so you always see the exact cost first. UK orders of £130 or more ship free. Anything below that is charged at the standard rate shown in your basket.
How do I know which size to order?
Every product page carries the measurements for that specific garment, and our fits vary on purpose. The oversized and boxy tees are cut deliberately roomy, so take your normal size if you want that drape and size down if you prefer a closer fit. The training vests and performance tops run closer to the body. If you are between sizes or still unsure, email us before ordering and we will talk you through it.
What if it does not fit or I change my mind?
You have 30 days from delivery to request a return. The item needs to come back unworn, with tags and in its original packaging. Email limitedtoleranceclothing@gmail.com to start a return and we will send you instructions. UK and EU customers also have a statutory 14 day right to cancel.
My order arrived damaged or the print is wrong. What do I do?
Contact us straight away with your order number and a photo of the item and the packaging. Print faults, misprints and transit damage are on us and we will replace the piece or refund you in full. Please report any damage within 30 days of delivery so we can sort it quickly.
How do I track my order?
Your dispatch email contains a tracking number and a link to follow the parcel. Tracking can take up to 48 hours to show its first scan, so an empty page on day one is normal. If nothing has updated after five business days, email us with your order number and we will chase the carrier for you.
Can I change my address or amend my order after checkout?
Tell us as soon as possible. Because orders go into production quickly we cannot always catch them, but if the print has not started we will change it for you. Email limitedtoleranceclothing@gmail.com with your order number and the correct details and we will do everything we can.
How should I wash my Limited Tolerance gear?
Wash cold and inside out, and tumble dry low or hang to dry. Skip the fabric softener and never iron directly over the print. Treated this way the graphics stay sharp and the heavyweight cotton keeps its shape session after session.
Can I order for my gym, team or event?
We are always up for kitting out a gym floor, a team or a fight camp. Email limitedtoleranceclothing@gmail.com with what you need, rough quantities and your timeline, and we will come back to you with options.
